Patient EngagementPodcast

Patient Centricity: You’re doing it wrong! w/ Matthew Zachary

Patient Centricity is a buzzword that’s easy to throw around, but difficult to realize. The notion itself is straightforward… build your product or service around the patient who it is intended to help. Talk with them. Incorporate their input. Understand their needs, desires, and goals. It’s so straight-forward that today’s guest tells us this is

Payer DataPodcast

The State of Payer Data with Jordan Bazinsky

Payers already face a formidable challenge when it comes to internal data management. After years of consolidation in the industry, many payers have a collection of legacy systems cobbled together to run their operations. This makes data management difficult for things like claims, provider directories, and member demographics. And those are just “the basics”. Now,


Getting to Know eHealth Exchange – The Largest Health Information Network in the Country – Jay Nakashima

In a growing crowd of national health information networks, eHealth Exchange is one of the oldest and most connected in the U.S.. Notably, they are the primary way healthcare organizations connect with federal agencies such as the Social Security Administration (SSA), Department of Defense (DOD), and the Department of Veterans Affairs (VA). In addition, they’re


Behavioral Economics Expert Explains How to Drive Massive Change with Minor Tweaks w/ Karen Horgan

Everything you’re trying to accomplish comes down to one thing… getting people to do stuff. Behavioral economics, in its simplest terms, is the study of how and why people decide to do what they do (or don’t do). Whether you’re trying to sell, get users to adopt a new system or workflow, or make your


Getting Ready to Go Back to Work and How Remote Patient Monitoring (RPM) Tools Can Help

Public health vs. the economy is a dangerously false dichotomy. We can protect our people AND get back to work if we accept reality and embrace science. You already know you should wear a mask, wash your hands, and practice social distancing. As we begin to go back to work and spend time with our


The Novation Dynamic: 3 Pillars for Healthcare Innovation Success with Michael Ackerman

I often hear people say “We don’t need incremental innovation in healthcare. We need transformational innovation”. That statement doesn’t sit well with me. I believe in the power of incremental innovation, and the moral of Aesop’s fable, The Hare and the Tortoise. We’ll get further with slow and steady innovation than we will by sporadically