Provider Directory

The Problem with Provider Directories (#hcbiz 27)

Generally speaking, our provider data is a mess. Online provider directories are incomplete and riddled with inaccuracies. Patients can’t find the doctors they need, are misdirected to out-of-network care or simply can’t get a hold of anyone because the contact info is wrong. In a recent Health Affairs study “secret shoppers” posing as patients were able


The #hcbiz Show! in a post Blab world (#hcbiz 26)

  We launched the #hcbiz community with this post in February 2016.  It started with the tweet chat and our goal was to dissect the weekly topics from a very practical stand-point.  Our premise was, and still is that businesses can’t “just innovate”.  They need to be running soundly and effectively first and only then will they have room to

Care ManagementPolicy

What’s Next for Chronic Care Management (#hcbiz 25)

According to AHRQ’s Multiple Chronic Condition Chartbook, 86% of U.S. healthcare spending was for patients with one or more chronic conditions in 2010.  In an effort to curb this spending at the federal level, CMS began reimbursing providers for non-face-to-face care coordination services furnished to Medicare beneficiaries with multiple chronic conditions under (CPT) code 99490 on January first


Taking Patient Generated Health Data (PGHD) Mainstream (#hcbiz 24)

Healthcare was late to the party, but over the past 10-years the industry has converted from an almost exclusively paper-based world to a digital one. With readily available funds i.e. $26 Billion from the Feds) and effectively a mandate for providers to adopt EHRs, it should be no surprise we ended up with a huge variety of disjointed


The Battle Over Medicare’s Hospital Star Rating (#hcbiz 23)

The Centers for Medicare and Medicaid Services (CMS) is moving forward with plans to launch a new 5-star rating system on its Medicare Hospital Compare web site.  The new rating system gives a single star-rating from 1 (worst) to 5 (best).  According to CMS: “The Star Rating, which was developed through a public and transparent

Infection Prevention and Control (IPAC)

Why are we losing the battle to Hospital-Acquired Infections? (#hcbiz 22)

Hospital Acquired Infections (HAI) are a big deal in US healthcare: They cost U.S. hospitals as much as $45 Billion per year. On any given day, approximately one in 25 U S patients has at least one infection contracted during the course of their hospital care In 2011, there were an estimated 722,000 HAIs in U.S.