To be understood, seek first to understand. It applies in life, and it applies when you’re trying to gain traction with an innovative product, solution, or workflow in the Health IT market. Why? Because there are too many draws on your customers’ attention. If you want them to take the time to understand you, then
Have you ever wondered why your employer buys your health insurance for you? They don’t get involved in car insurance, home owners, etc. Why healthcare? To understand that, you have to go all the way back to World War II. When the federal government froze wages during WWII, employers needed a way to compete for
People like to say things like “If you’ve seen one healthcare system, then you’ve seen one healthcare system” or “every community is different”. That may be true on some level, but these are really just excuses to keep doing things the same old way. In fact, most communities are exactly the same when it comes
The path to Digital Quality Measures 2.0 starts with the National Committee for Quality Assurance (NCQA). Their Healthcare Effectiveness Data and Information Set, better known as HEDIS, is the basis for many of the measures used in value-based payment programs across the country. Note: This is part 2 in a series. Checkout the rest of
They say that civilization advances by extending the number of important things we can do without thinking about them. To me, that’s the promise of technology and it’s particularly true when it comes to artificial intelligence and machine learning. Still, not everyone sees it that way. Some worry that they’ll be replaced. Others take offense
Like it or not, healthcare is now a team sport. That’s obvious for clinicians participating in Accountable Care Organizations (ACO) and Clinically Integrated Networks (CIN), but thanks to MACRA and MIPS, it’s now true even for a single doctor in a private practice. Why? Because of Quality. And more specifically for today’s discussion, Quality Measures.