HITS2019Infection Prevention and Control (IPAC)Podcast

Environmental Services Optimization Playbook (ESOP) at HITS 2019

This episode is part of our in-depth coverage of the Healthcare Infection Transmission Systems (HITS) Consortium 2019 conference in Buffalo, NY that took place August 6-8th.  Check out all our shows from HITS 2019. If we’ve established anything on The #HCBiz Show, we’ve established that healthcare is complex. And with a million priorities, each with its


Who’s Got the Patient’s Back? with Patient Advocate Grace Cordovano

The healthcare system is not designed to serve patients. It may have started out that way, but it’s best we confront or current reality. That’s not to say that the people working inside of this industry are bad. Not at all. Some of the best, most generous, and caring people I’ve ever met work in